REFUND AND RETURN POLICY

Thank you for shopping with us! If you are not 100% satisfied with your purchase, we are here to help.

Eligibility Criteria

To be eligible for a return, please ensure that:

  • The item is unused and in the same condition that you received it.

  • The product is in its original packaging.

  • All tags, labels, and accessories are intact.

  • You have the receipt or proof of purchase (such as your order number).

3. Non-Returnable Items

Certain items cannot be returned, including:

  • Items purchased on sale or discount (Final Sale).

  • Gift cards.

  • Perishable goods or personal care items.

4. How to Initiate a Return

To start a return:

  1. Contact us at [Your Email Address] with your Order Number and reason for return.

  2. Our support team will review your request and provide you with the return shipping address.

  3. Note: Customers are responsible for paying their own return shipping costs (unless the item arrived damaged or defective).

5. Refunds and Exchanges

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7-10 business days].

    Contact Us

    If you have any questions about our Return and Refund Policy, please reach out to us:

    • Email: VOLTORUOFFICIAL@GMAIL.COM